Cancellation Policy

We want you feel confident when shopping at Geiana Jewelry Store, and every piece of jewelry will be made the way you expected. Please review your personalized information before placing order, and please feel free to contact our customer service if you have any questions before ordering. Meanwhile, all of our items will be processed and made in 4 hours after the payment is received. Therefore, a 20% cancellation fee will be charged if an order is cancelled after that time.