Delivery & Shipping
Delivery Time = Producing Time + Shipping Time
Every piece of jewelry needs time to produce before shipping out. Some hot-sale products can be shipped within 24-48 hours after payment, while some personalized products will take 5-10 business days to handcraft before shipping out. You will receive a shipping notification E-mail once the order is shipped.
Due to the global outbreak of the new coronavirus (COVID-19), logistics and transportation times have been affected. Please be patient. Thanks for your understanding.
We offer Free Standard Shipping on all orders to our valued customers. If customers want to receive orders quickly and then can choose Express Shipping on the shopping cart before checking out, which is $25, and it is free if the order amount is over $25.
Express Shipping (UPS/DHL): The package will be delivered within 3-7 business days after shipment.
Free Standard Shipping (YunExpress/Regular Mail): Package will be delivered within 7-12 business days after shipment.
1. P.O. Boxes or Military Addresses are not eligible for Express Shipping, if you want to apply for express shipping, please kindly enter your physical shipping address.
2. Geiana won’t be liable or held responsible for any delays after shipment since delays do happen due to uncontrollable factors. And Geiana will do the best to solve any inconveniences that may occur.